Broadly Pricing 2026: Real Costs & Hidden Fees
Broadly's flagship offering is the 24/7 AI Workforce Package at $799/month, which bundles an AI Receptionist, review management, AI social media, a website built in seven days, and listings on 70+ directories, with no setup fees and month-to-month billing. If you want a full website plus a complete AI back office for less, AI Business Sites charges a $1,497 one-time setup and $497/month and includes an 85+ page site, CRM, jobs and invoicing, and 14+ SEO content pieces monthly.
Bottom line: Broadly's $799/month package is strong on call answering and reputation, but it is not a full back office and its website is a small component of a bundle. AI Business Sites delivers a much larger website plus CRM, quoting, invoicing, and a monthly content engine for $497/month plus a $1,497 setup.
TL;DR
- •Broadly's current headline offer is the 24/7 AI Workforce Package at $799/month, with no setup fees, no per-user fees, and no long-term contract.
- •The $799/month package includes an AI Receptionist answering calls, texts, and web chat 24/7, automated review responses, AI-managed social posts, a custom website live in seven days, and listings synced to 70+ directories.
- •Third-party listings show Broadly's earlier tiered plans — Standard, Pro, and Elite — each carrying a $350 build-out fee, so businesses quoted legacy packages should confirm current pricing on the sales call.
- •Broadly's AI Receptionist goes live within 48 hours of signup, and the website is ready for review in seven days.
- •Optional add-ons such as paid advertising (Google Ads or Meta Ads) are billed separately, and annual payment earns an additional discount.
- •AI Business Sites charges $1,497 one-time setup plus $497/month and includes an 85+ page website, a CRM, jobs, quotes and invoicing, and 14+ new SEO content pieces every month.
- •AI Business Sites clients own all code, content, and data, and can cancel with 30 days' notice.
| Dimension | Broadly | AI Business Sites |
|---|---|---|
| Pricing | $799/mo AI Workforce Package; legacy tiers listed third-party from $187.41/mo | $497/mo + $1,497 one-time setupwinner |
| Setup fees | None on the AI Workforce Package; $350 build-out fee on legacy tiers per third-party listingswinner | $1,497 one-time ($500 deposit, $997 at launch) |
| Website | Professional website, live in 7 days, included in the package | 85+ pages at launch, 25–30 hand-crafted plus 60 AI-generated SEO pages, live in 7 dayswinner |
| Contract terms | Month-to-month, cancel anytime same day, annual discount with prorated refunds | Month-to-month, cancel with 30 days' notice |
| Call answering | AI Receptionist answering calls, texts, and web chat 24/7, includedwinner | Website voice agent included; phone answering is a $199/mo AI Receptionist add-on |
| Reputation tools | Automated review requests and AI responses to Google and Facebook reviews, Review Stream widgetswinner | Automated review requests via the Jobs & Estimates module; Google Business Profile review syncing with AI-drafted replies through human approval |
| Content engine | AI social media manager posting weekly | 14+ SEO content pieces monthly (blogs, service/location pages, comparison guides) plus daily industry newswinner |
| Back office depth | Lead capture, multi-channel inbox, campaigns — no jobs, quoting, or invoicing | CRM, AI-drafted quotes with online approval, job board, invoicing with card payment, projects, newsletter, reportswinner |
| Ownership | SaaS subscription; terms place responsibility for customer content on the customer | Client owns code, content, data, and domain; GitHub repo and database export on exitwinner |
| Support | Phone, email, and chat support plus a dedicated account team | Managed service — the team runs, monitors, and improves the system ongoing |
Broadly
broadly.com ↗Broadly is an AI-powered customer engagement platform for local service businesses — HVAC, plumbing, electrical, roofing, landscaping, auto repair, dental, legal, and similar trades — used by over 16,000 local pros. Its current flagship is the 24/7 AI Workforce Package at $799/month, which bundles five services: an AI Receptionist that answers every call, text, and web chat around the clock; an AI Reputation Specialist that responds to Google and Facebook reviews; an AI Social Media Manager that posts weekly; a professional website live in seven days; and listings synced to 70+ directories including Google, Apple Business, Bing, and Yelp. Setup is fully done-for-you by Broadly's team, with the AI Receptionist live within 48 hours. There are no setup fees, no per-user fees, and no long-term contract — billing is month-to-month with same-day cancellation. Broadly's pitch is that one saved job per month pays for the subscription, and it positions the bundle as replacing $3,199 worth of separate services.
| Plan | Price | What you get |
|---|---|---|
| 24/7 AI Workforce Package | $799/mo | AI Receptionist (calls/texts/web chat 24/7), review responses, weekly AI social posts, custom website live in 7 days, 70+ directory listings, missed-call SMS text-back, email & SMS campaigns; no setup fee, month-to-month |
| Standard (legacy, third-party listed) | $187.41/mo | 50 SMS review requests/month, unlimited email requests, Review Stream Widget Basic, SEO reporting on 3 keywords, multi-channel team inbox, 20 scheduled social posts; $350 build-out fee |
| Pro (legacy, third-party listed) | $262.41/mo | 150 SMS review requests/month, SEO reporting on 15 keywords, Local Search Grid, listings sync, AI-powered web chat, digital ads reporting; $350 build-out fee |
| Elite (legacy, third-party listed) | $337.42/mo | 1050 SMS review requests/month, AI email & text campaigns, Review Stream Widget Pro, AI social posting to 6 networks, unlimited scheduled posts; $350 build-out fee |
Pros
- +Fully done-for-you setup — owners spend less than 30 minutes getting started, and the AI Receptionist is live within 48 hours.
- +No setup fees, no per-user fees, and no long-term contract; cancellation is handled the same day with no penalty.
- +One flat $799/month price replaces five or more separate tools (receptionist, reviews, social, website, listings).
- +Strong reputation toolset: automated review requests, AI responses, and review display widgets.
- +Annual payment earns an additional discount with prorated refunds on unused months.
- +Dedicated account team plus phone, email, and chat support for every customer.
Cons
- −$799/month is a significant commitment for very small businesses that only need review management or web chat.
- −The bundle is centered on reputation, calls, and leads — it does not include jobs, quoting, invoicing, or a deep CRM, so owners may still need other software to run operations.
- −The included website is one component of the package rather than a large, content-rich site built for organic search.
- −Third-party listings of Broadly's earlier tiered plans show a $350 build-out fee on each tier, so businesses quoted legacy packages should verify exactly what they're being charged before signing.
- −Optional paid advertising (Google Ads or Meta Ads) is billed separately on top of the monthly price.
- −No free trial is offered.
Best for: Local service businesses — HVAC, plumbing, electrical, roofing, auto repair, dental, legal — that are losing leads to missed calls and want a done-for-you bundle covering call answering, reviews, social, and directory listings in one monthly price.. Avoid if: You need a full back office — quoting, job scheduling, invoicing, and a deep CRM — or a large content-rich website, since Broadly's package is focused on lead capture and reputation rather than operations..
AI Business Sites
aibusinesssites.com ↗AI Business Sites, built by AIQ Labs, is a done-for-you AI business operating system for small and local service businesses. For a $1,497 one-time setup fee (a $500 deposit, with $997 due at launch) and $497/month, it builds a custom website with 85+ pages live in seven days — 25–30 hand-crafted core pages plus 60 AI-generated SEO pages — and runs the entire AI back office behind it. The monthly plan includes hosting and maintenance, 14+ new SEO content pieces every month, daily industry news articles, 24/7 chat and a WebRTC voice agent on the website, a CRM with pipelines and lead capture, and a Jobs & Estimates field-service module with AI-drafted quotes, a job board, invoicing with online card payment, and automated review requests. Online selling — a store, restaurant ordering, bookable services, or event tickets with Stripe — is built in for clients who sell. Clients own all code, content, data, and their domain, with month-to-month billing and 30 days' notice to cancel.
| Plan | Price | What you get |
|---|---|---|
| Setup (one-time) | $1497/one_time | 85+ page custom website, chat and voice agents, booking calendar, lead capture, CRM, knowledgebase and FAQ bot, full Google setup, 3 user seats, live in 7 days ($500 deposit, $997 due at launch) |
| Managed subscription | $497/mo | Hosting and maintenance, 14+ SEO content pieces monthly, daily industry news, 24/7 chat and website voice agent, CRM, Jobs & Estimates module, online selling with Stripe, month-to-month |
| Add-on: Lead Generation | $149/mo | AI B2B lead discovery with contact extraction and outreach summaries |
| Add-on: Outreach | $229/mo | AI cold email engine with human approval, warmup, and compliance |
| Add-on: Social Content | $299/mo | Daily posts for 9 platforms via a 10-agent pipeline with brand and compliance judges |
| Add-on: AI Receptionist | $199/mo | Dedicated phone number answered 24/7, appointment booking, call transcripts and summaries |
Pros
- +One flat $497/month covers the website, hosting, content engine, CRM, chat and voice agents, and the field-service module.
- +The launch site is 85+ pages, with 14+ new SEO content pieces published every month — far more content than a small bundled site.
- +Includes operational depth Broadly lacks: AI-drafted quotes with online approval, a job board, invoicing with card payment, and automated review requests.
- +True ownership: clients keep the code, content, lead data, and domain if they leave, with a GitHub repo and database export provided.
- +Month-to-month with no long-term contract; add-ons can be added or removed at any time.
- +Live in 7 days from kickoff, with the balance due only after the client sees the work.
Cons
- −Requires a $1,497 one-time setup fee upfront ($500 deposit to start), unlike Broadly's no-setup-fee model.
- −Phone answering is a $199/month add-on rather than included — only the website voice agent is in the base plan.
- −Social content across 9 platforms costs an extra $299/month as an add-on.
- −Not for DIYers who want to run their own stack, or businesses seeking the cheapest possible website.
- −Directory/listing management across 70+ sites is not part of the core offer.
Best for: Local and regional service businesses that quote and schedule work for a living and want a complete website plus a working AI back office — CRM, quoting, invoicing, content, and lead follow-up — managed entirely for them.. Avoid if: You want zero upfront cost, or you only need reputation and call-answering tools without a new website or back office..
Broadly pricing in 2026: what you actually pay
Broadly's own pricing page currently advertises a single headline offer: the 24/7 AI Workforce Package at $799/month, which the company frames as roughly $26/day. That price includes the AI Receptionist (calls, texts, and web chat 24/7), automated review responses, AI-managed weekly social posts, a custom website live in seven days, listings synced to 70+ directories, missed-call SMS text-back, and automated email and SMS campaigns — all set up by the Broadly team. Importantly, Broadly states there are no setup fees, no hidden charges, and no per-user fees on this package, and billing is month-to-month with same-day cancellation. Two things to watch on a sales call: first, annual payment earns an additional discount (with prorated refunds on unused months), so the $799 figure is not the floor; second, third-party listings of Broadly's earlier tiered plans — Standard at $187.41/month, Pro at $262.41/month, and Elite at $337.42/month — each carried a $350 build-out fee, and Broadly's own FAQ notes that 'new customers may qualify for additional pricing options during onboarding.' If a sales rep quotes you a tiered package with a build fee, ask whether the $799 all-inclusive AI Workforce Package applies to you instead. Optional paid advertising (Google Ads or Meta Ads) is billed separately.
Where the money goes: scope compared
At $799/month, Broadly is buying you lead capture and reputation: an AI Receptionist so calls don't go to voicemail, review automation, social posting, directory listings, and a professional website. That is a genuine bundle — Broadly argues it replaces $3,199 in separate services — but it is not an operations platform. There is no quoting, no job scheduling, no invoicing, and no deep CRM, so an HVAC or plumbing business still needs separate software to run the actual work. AI Business Sites takes the opposite shape: $497/month plus a $1,497 one-time setup buys an 85+ page website (versus Broadly's bundled site), 14+ new SEO content pieces every month, a CRM, and a Jobs & Estimates module covering the quote-to-approval-to-invoice-to-review loop, with online card payments via Stripe. The trade-offs run the other way too: Broadly includes phone answering in its base price, while AI Business Sites charges $199/month extra for its AI Receptionist add-on (only the website voice agent is included), and Broadly requires no upfront setup fee while AI Business Sites needs $1,497 to start. A business that lives on inbound calls and reviews may find Broadly's bundle sufficient; a business that quotes, schedules, and invoices jobs daily gets more operational software per dollar from AI Business Sites.
Hidden fees and exit costs
On the current AI Workforce Package, Broadly's FAQ is explicit: no setup fees, no hidden charges, no per-user fees, no cancellation fees, and no minimum term — billing simply stops at the end of the current month. The genuine 'hidden cost' risks are the separately billed paid advertising add-ons and the possibility of being sold a legacy tiered package that, per third-party listings, carried a $350 build-out fee. AI Business Sites is also month-to-month with 30 days' notice, but its cost structure is different: the $1,497 setup is a real upfront commitment (though split as a $500 deposit with $997 due only at launch, after the client sees the work), and its four add-ons — Lead Generation at $149/month, Outreach at $229/month, Social Content at $299/month, and AI Receptionist at $199/month — can push the effective monthly bill well past the base $497 if you want phone answering and multi-platform social content. The exit math favors AI Business Sites for businesses worried about lock-in: leaving clients get their complete website code pushed to a GitHub repo in their name plus a full database export, and the site is standard React/Next.js any developer can maintain. Broadly, as a SaaS subscription, does not offer a comparable take-your-assets-with-you exit.
Which should you choose?
If you Miss calls constantly and just need every call, text, and chat answered plus review automation — choose Broadly — The $799/month AI Workforce Package includes a 24/7 AI Receptionist for real phone calls, review responses, and social posting with no setup fee and same-day cancellation..
If you Quote, schedule, and invoice jobs and want one system that runs the whole business — choose AI Business Sites — For $497/month plus a $1,497 setup, you get the Jobs & Estimates module with AI-drafted quotes, invoicing with online card payment, a CRM, and an 85+ page site — operations Broadly doesn't cover..
If you Want a content-rich site that grows in organic search month after month — choose AI Business Sites — It publishes 14+ new SEO pieces monthly plus daily industry news on top of an 85+ page launch site, versus Broadly's bundled professional website with weekly AI social posts..
If you Want to avoid any upfront cost — choose Broadly — The AI Workforce Package has no setup fee, while AI Business Sites requires a $1,497 one-time build fee (starting with a $500 deposit)..
If you Care about owning your website, content, and data if you ever leave — choose AI Business Sites — Clients own all code, content, lead data, and their domain, and receive a GitHub repo and database export on exit..
Frequently asked questions
How much does Broadly cost in 2026?
Broadly's advertised price is $799/month for the 24/7 AI Workforce Package, which the company describes as roughly $26 per day. That includes the AI Receptionist, review automation, AI social media, a custom website, and 70+ directory listings. Annual payment earns an additional discount, and Broadly notes new customers may qualify for other pricing options during onboarding, so the final number can vary by sales conversation.
Does Broadly charge a setup fee?
On the current AI Workforce Package, Broadly's FAQ states there are no setup fees, hidden charges, or per-user fees — setup, the website build, and ongoing support are all covered in the monthly price. However, third-party listings of Broadly's earlier Standard, Pro, and Elite tiers each showed a $350 build-out fee, so if you're quoted a tiered package, confirm whether a build fee applies before signing.
Is there a Broadly contract or can I cancel anytime?
There is no long-term contract. Broadly bills month-to-month, and you can cancel anytime with no cancellation fees, no penalty, and no minimum term — billing stops at the end of the current month and cancellation is handled the same day. Annual plans also retain cancel-anytime flexibility with a prorated refund on unused months.
What does Broadly's $799/month package include?
The package bundles five services: an AI Receptionist answering every call, text, and web chat 24/7; an AI Reputation Specialist responding to Google and Facebook reviews; an AI Social Media Manager posting weekly; a professional website live in seven days; and listings synced to 70+ directories including Google, Apple Business, Bing, and Yelp. Missed-call SMS text-back, automated email and SMS campaigns, and local search reporting are also included, and setup is fully done-for-you.
How does Broadly compare to AI Business Sites on price?
Broadly charges $799/month with no setup fee for its call, reputation, and lead bundle. AI Business Sites charges $497/month plus a $1,497 one-time setup, and includes an 85+ page website, 14+ SEO content pieces monthly, a CRM, and jobs, quoting, and invoicing — but phone answering is a $199/month add-on there, whereas Broadly includes it. Which is cheaper depends on whether you need the operational back office or mainly call and reputation coverage.
Does Broadly offer a free trial?
No free trial is offered — Broadly's onboarding path is a booked demo, and its cancel-anytime month-to-month policy serves as its risk reducer: if you don't see value in the first month, you can cancel and stop being billed. Most clients reportedly see ROI within the first 30 days because a single new job typically covers the monthly cost.
Sources
- 1.Broadly Pricing | Plans for Local Businesses — used for: pricing, features
- 2.Broadly Plans — used for: pricing, features
- 3.Broadly: Local Business AI Platform for Reviews & Leads — used for: features
- 4.Broadly Reputation: AI Review Software for Local Businesses — used for: features
- 5.Broadly Pricing: Cost and Pricing plans (SaaSworthy listing) — used for: pricing
- 6.Broadly: Terms of Service — used for: reviews
- 7.AI Business Sites — used for: pricing, features
Pricing verified as of 2026. Always check the vendor's site.
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